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NMLS BIOSIG-ID INFORMATION AND SUPPORT LOGIN


Customer Support
Use this page when you need assistance with the NMLS BioSig-ID System. If you're ready to work on your course, click on the My Courses link above. Having issues or need assistance in resetting your BioSig-ID account? 123CEInc.com does not have access to BioSig-ID (contracted by NMLS).

To get assistance with BioSig-ID, submit a help ticket through the BioSig-ID help desk. Click the following link to submit a help ticket:

https://www.csbs.org/submit-a-ticket

BioSig-ID's help ticket response time is normally 15 minutes to 4 hours: Monday-Friday 9:00am - 5:00pm ET

Background/Information
NMLS explored options for improving and implementing student authentication requirements for online continuing education (CE) courses. In 2017, NMLS chose the BioSig-ID system for that purpose, which is now required for all online NMLS courses. Enrollment only takes a few minutes, and will take place once you first enter the course.

To get additional information, or watch videos on:

  • Enrolling in BioSig-ID
  • Resetting a BioSig-ID password

Click the following link:

https://nationwidelicensingsystem.org/profreq/education/Pages/default.aspx

Reseting a BioSig-ID Password
How do I Reset a BioSig-ID Password?

From time-to-time, you may need to reset your BioSig-ID password. After failing to validate three times, you will be prompted to authorize via a token received through email. Below, we have documented the 5 steps in the password reset process.

1. Fail to validate your identity three times

2. You will then be notified that an email has been sent to your email.

3. Within this email, you will receive an authorization token.

4. Copy and paste this code into the Authentication Code box in the BioSig-ID Verification window. 

5. Now you will be able to re-enroll and create a new password. If you need help with the enrollment process please see our BioSig-ID enrollment step-by-step guide. We have placed Instructions on the left to guide you through this process.



I was very impressed with the professionalism of the staff when I called for help. They were helpful, to the point and very polite. I would recommend this online company over and above any I have used for my renewal courses. This was The Best I have experienced. Testimonial from Janice in Highland Village, Texas

© 1999-2024 123CE INC * All rights reserved. Date: 12-12-2024 | Time: 06:44 PM (Central Time)
TREC CE Provider #655 | NMLS Provider #1400019

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Welcome to 123CEInc.com - you're source for real estate and mortgage education.
  • TREC & NMLS Course approval numbers available on our website.
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I was very impressed with the professionalism of the staff when I called for help. They were helpful, to the point and very polite. I would recommend this online company over and above any I have used for my renewal courses. This was The Best I have experienced. Testimonial from Janice in Highland Village, Texas

© 1999-2024 123CE INC * All rights reserved.
Date: 12-12-2024 | Time: 06:44 PM (Central Time)
Call us anytime @ 1.877.550.5808 24/7/365

TREC CE Provider #655 | TREC QE Provider #701055 | NMLS Provider #1400019